Who are we?
In the
early Eighties, having served in the Falklands, a young man left the
Royal Marines with the princely sum of £150 in his pocket. This
he spent on nuts and fruits at his local wholefood supplier and took
a market stall. The next day he was back at the suppliers buying £200
of nuts and fruit...
Today, having progressed
from Market Trader to Manufacturer/Distributor, via Shopkeeper, Michael
Pile still operates his business in a very 'hands-on' fashion. The company
supplies Health Food Shops, Wholefood Shops, Greengrocers, Farm Shops,
Manufacturers, Bakers, Wholesalers, Caterers, Loose Food retailers (Scoop
Shops), and Cruise Liners. Oh, and the supplier from whom Michael bought
his first stock is still in business, and we now supply them.
What
do we do?
We pack
All our own products are hand-packed by trained operatives to
maintain our high quality standards. Everything is packed to order;
we hold no stocks of our products pre-packed. If your delivery day is,
say, Wednesday, your order is packed on Tuesday - you ordered on Monday
(didn't you?).
We pack
Organic In 1998, we expanded our packing facilities
to allow for the segregation of products necessary to pack organic items.
We are certified by Organic Farmers & Growers and all organic products
packed by us bear their symbol as your guarantee of authenticity.
We pack
own label By default, we label all products packed
by us with your name and address. We do not sell direct to the public
and see no reason to promote our name by putting it on your stock. There
is no charge for this service. Some of our customers have had 'blank'
labels produced to reflect a distinctive house style, logo or colour
scheme. Initially there is a nominal charge by our printers for production
of the plate; thereafter we offer this service free of charge. Our new
software also enables us to customise the style and layout of your label
to precisely suit your needs.
We mix
We list nearly forty varieties of muesli, and when you add in
the nut mixes, fruit mixes, sweet snack mixes, and the unlisted bespoke
mixes for specific customer requirements, we probably mix and pack around
a hundred different lines. If you require something we aren't listing,
please ask.
We mix
Organic Of course, the above applies equally
to organic products, where the ingredients are available, and the demand
exists.
We deliver
Our operating area, at present, extends from Ipswich to the
North East across to Bristol in the North West and is bounded by the
sea to the West, South and East. Within this area we deliver on a weekly
basis, and, subject to minimum delivery requirements, delivery is free.
We only use carriers when specially requested for urgent overnight service
or out-of-area deliveries.
We give
discount We operate a simple payment policy.
You pay cash, you get discount. You don't pay cash, you don't get discount.
The larger the order, the larger the discount. Discount applies to all
non-nett items on the invoice, but nett items count towards the total
order value for calculating discount level.
We split
cases Many of the branded goods we sell are available
in part cases, and all products packed by us are available in half cases.
i.e. normal case = 10 x 250g, 1/2 case = 5 x 250g. Unlike some suppliers,
there is no surcharge for this service.
We listen
If there is something special you need that we can source
from one of our many suppliers, or a bespoke mix that we can make up
for you, then we will try. You have only to ask.
AND
IF, AFTER READING ALL THE ABOVE, THERE IS STILL SOMETHING YOU AREN'T
SURE ABOUT, JUST ASK. WE'LL DO OUR BEST TO GIVE YOU AN ANSWER.
OFTEN THE RIGHT ONE.
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